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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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June 7, 2024

5  out of  5 rating by Guy
"Great service and Knowledgeable agents. Erin was great. Highly recommend this office"
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Rebecca Pautz

April 25, 2024

5  out of  5 rating by Rebecca Pautz
"Erin is awesome! Great customer service!"
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Suzanne Huffman

April 1, 2024

5  out of  5 rating by Suzanne Huffman
"I have had State Farm insurance through Chris Loeffert's office now for over a year. I have received fast and excellent customer service from Erin while trying to find ways to save and through adding a second car and person to my policy. I highly recommend them!"
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Emily Hogan

January 31, 2024

5  out of  5 rating by Emily Hogan
"Erin was extremely helpful in walking me through getting insurance. She explained every single thing and made sure I understood. She is very friendly and knowledgeable about her job. 10/10!! :)"
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Jim Hepfer

January 27, 2024

5  out of  5 rating by Jim Hepfer
"Recently my truck was extensively damaged by a fallen tree branch.I called my State Farm agent Chris Loeffert late one Friday evening. Within 1hour my claim was submitted, recommended body repair shops discussed, rental vehicle procedures explained. I could not be more satisfied with the service Chris provided. The claim was processed, body repair work completed quickly, and my Hertz rental returned ahead of schedule. I only paid my deductible, nothing else and NO hassles. 100% satisfied !!!"
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Truc Tran

January 5, 2024

5  out of  5 rating by Truc Tran
"After a quick google search for State Farm agents in the area & after a call to another agent went to voicemail I called Chris and thank god the first call went to voicemail. Chris was absolutely amazing to work with. I felt as though he was really looking out for my best interest & asking questions that would help get me the best rate he could. The rate ended up surpassing my expectations & all other quotes I got. He answered all my questions and made the entire experience painless. Overall, I could sense the transparency and that gave me peace of mind. Thanks again Chris!"
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Kathy Ritchie

January 3, 2024

5  out of  5 rating by Kathy Ritchie
"Great State Farm agent office! Very friendly, helpful service."
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Zory A

November 8, 2023

5  out of  5 rating by Zory A
"Carmen was very helpful. I went in for a quote on my vehicle and also renters insurance. In a matter of minutes not only did she give me both quotes, I also ended up saving $102 on my monthly bill. Looks like I was overpaying with my other insurance. I'm so glad I switched over to State Farm. Thank you!"
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Nicholas White

November 5, 2023

5  out of  5 rating by Nicholas White
"Excellent, professional and timely service. This branch of state farm actually cares about their clients individual needs and goes the extra mile to help navigate the complex situations that arise with insurance in this day and age. Thank You"
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August 25, 2023

5  out of  5 rating by lyannamudd
"Erin went above and beyond with a last minute request to make sure we had everything we needed. Excellent customer service, would highly recommend!"
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Angela Doland

July 24, 2023

5  out of  5 rating by Angela Doland
"I had a really great experience working with Erin! She made the transitions seamless."
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Angeliki Lloyd

July 7, 2023

5  out of  5 rating by Angeliki Lloyd
"Chris was very helpful and met all our insurance needs. He made the process very easy, quick and complete. We would recommend him for any insurance needs."
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Benjamin Burlew

June 7, 2023

5  out of  5 rating by Benjamin Burlew
"They were extremely helpful for getting insurance for my conversion van. I was getting no where with the other major insurance companies that I won't name but State Farm was very understanding and was able to get me situated in a few minutes. I spoke with Erin."
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Deb Moyer

May 24, 2023

5  out of  5 rating by Deb Moyer
"Excellent customer service. User friendly. Not difficult to understand. If you need to have someone help you switch your insurance and save $$, this is your team!"
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anson flake

March 10, 2023

5  out of  5 rating by anson flake
"Erin was incredibly helpful!"
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Amy Ammerman

February 23, 2023

5  out of  5 rating by Amy Ammerman
"Chris and his team are wonderful to work with! I specifically work with Carmen and she always goes above and beyond answering & explaining my millions of questions. I think insurance companies get a bad name sometimes because people don't trust the person on the phone, my experience with Chris's team is the opposite. Carmen always makes me feel like she is one of my friends looking out for my best interest when discussing all my options & coverage!"
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Ryan Kirk

February 20, 2023

5  out of  5 rating by Ryan Kirk
"Chris is great to work with and provided my family with excellent customer service and very competitive rates. The insurance world is hard to differentiate between products but Chris is that differentiator."
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Jay Pechart

February 17, 2023

5  out of  5 rating by Jay Pechart
"Very competitive rates, Thank You"
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Ryan McKee

February 17, 2023

5  out of  5 rating by Ryan McKee
"Carmen was really helpful"
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James Seitz

February 14, 2023

5  out of  5 rating by James Seitz
"Helps in every way he can"
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Scott Brisbane

December 12, 2022

5  out of  5 rating by Scott Brisbane
"Chris and his team are the best!"
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Emma Durnin

November 16, 2022

5  out of  5 rating by Emma Durnin
"Erin was very helpful and understanding!"
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Katie Knorr

October 19, 2022

5  out of  5 rating by Katie Knorr
"The representative I worked with (Erin) was absolutely lovely and knowledgeable about all of the questions I asked! She made the process of switching to State Farm easy and clear from the very beginning!"
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Jordan Markham

September 29, 2022

5  out of  5 rating by Jordan Markham
"This office has been more than helpful with a number of incidents. First, they saved me a ton of money and got me better quality coverage, and then made the process for 2 claims so simple, I was hardly inconvenienced whatsoever. Erin and Chris are caring, and always there to help. I cannot recommend anyone better."
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Anthony Ossamang

September 29, 2022

5  out of  5 rating by Anthony Ossamang
"First off let me say my agent Erin is the best I did a online quote with State Farm and she called me with it 5 minutes to go over the details she wasn’t trying to sell me insurance she was trying to help me see which policy works best for me and my price range I would highly recommend this office on Simpson ferry rd. They beat my previous insurance company “erie” by $1700 !!! Support them!!!"