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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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singer robert

March 14, 2026

5  out of  5
rating by singer robert
"State farm has been great insurance. Tree hit our car and Chris had the car towed to a repair shop and us picked up to get a rental car within 3 hours. Chris is very responsive and State Farm is great insurance."
We responded:
"Thank you, Robert! I'm happy to know that you had a positive experience with our service when the unexpected happened. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Bernadette Ormilla

March 10, 2026

5  out of  5
rating by Bernadette Ormilla
"Chris is very helpful and very responsive. Everything is explained in detail. 💯"
We responded:
"Bernadette, thank you for your wonderful feedback! I'm glad to know that you found the explanations detailed and the service responsive. If you ever need anything else, feel free to reach out!"
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Aryan Jamal

March 9, 2026

5  out of  5
rating by Aryan Jamal
"HUGE shoutout to Erin for her continuous communication and support with my never ending questions about my new Drive Safe & Save! She consistently goes above and beyond in making sure my questions are answered with utmost professionalism. Thank you Erin! :)"
We responded:
"Aryan, thank you for your fantastic feedback! I'm delighted to hear that Erin has been so helpful with your Drive Safe & Save inquiries. Our team is committed to providing exceptional service, and Erin truly exemplifies that. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Sheri Tovcimak

February 24, 2026

5  out of  5
rating by Sheri Tovcimak
"Quick and easy quote, All business taken care of conveniently over the phone. Erin was friendly and efficient."
We responded:
"Thank you, Sheri! I'm happy to hear that Erin provided you with friendly and efficient service. It's great to know that the process was quick and convenient for you. If you need anything else, feel free to reach out!"
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Chanel Robinson

February 18, 2026

5  out of  5
rating by Chanel Robinson
"Erin is great !! Always willing to help with any and all of our insurance needs."
We responded:
"Chanel, thank you for your feedback! I'm happy to hear that our team has been helpful with your insurance needs. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
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Courtney Graf

February 16, 2026

5  out of  5
rating by Courtney Graf
"Ever since I started with State Farm in 2023, Erin E. has been my go-to rep! She’s super quick and punctual at getting me what I need and is thorough in explaining everything. When I moved, they made the transition of addresses/policies so easy. I’ve had nothing but great experiences with Chris Loffert’s office!"
We responded:
"Thank you for your review, Courtney! I'm happy to hear that Erin E. has been such a great help to you. It's wonderful that your transition with addresses and policies went smoothly. We’re always here to make your experience as seamless as possible. Let us know if there's anything else we can assist you with!"
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Skylar Portko

February 12, 2026

5  out of  5
rating by Skylar Portko
"Erin was such a pleasure to speak with! She was quick and helped me add my new car to my insurance in no time at all and sent all required documents right away. Thank you!"
We responded:
"Hey, Skylar! Thank you for sharing your experience with our State Farm office. I’m so glad Erin was a pleasure to work with and made adding your new car to your auto coverage quick and efficient, including getting your documents out right away. We appreciate you choosing us and look forward to helping whenever you need anything."
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Christopher Yoder

October 22, 2025

5  out of  5
rating by Christopher Yoder
"Insurance agent turned friend. Chris is great to work with. He did an excellent job of explaining my options and helping me pick the right solution for our home. Glad we found him!"
We responded:
"Christopher, thank you for your kind words! I'm happy to hear that you found the right solution for your home and that our relationship has grown beyond just business. If you ever need anything else, feel free to reach out!"
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Nora Elfiky

October 21, 2025

5  out of  5
rating by Nora Elfiky
"I’ve had such a great experience with this State Farm agency! Chris Loeffert and his team are super friendly, helpful, and easy to reach whenever I have questions. They make insurance feel simple and always take the time to explain things clearly. Highly recommend them if you’re looking for people who genuinely care about their clients!"
We responded:
"Thank you for your wonderful feedback, Nora! I'm happy to know that our team has made your experience with us so positive. We’re committed to making insurance straightforward and ensuring you feel supported. If you ever need anything else, feel free to reach out!"
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Renuka Rudra

October 21, 2025

5  out of  5
rating by Renuka Rudra
"Chris took the time to review our existing policy and point out all the ways we could save money, even if we didn’t end up going with him. He was kind, thorough, and I really dealt like he wanted to get the best deal for us. He also seems knowledgeable."
We responded:
"Thank you, Renuka! I'm glad we could assist you with your policy review and help identify potential savings. It's great to know you felt he was both thorough and kind. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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maryann slagle

October 20, 2025

5  out of  5
rating by maryann slagle
"The staff at Chris Loeffert State Farm are incredibly nice and exceptionally professional. They are always looking out for their clients and go that extra mile to take care of you. I would give them 100 stars if possible!!!"
We responded:
"Thank you! We appreciate you and you always put a smile on our face when you call!"
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Emmanuell Washington

September 19, 2025

5  out of  5
rating by Emmanuell Washington
"My experience with Mr. Leoffert and his staff was amazing. Very knowledgeable, courteous, and professional. I would recommend Mr. Leoffert to anyone looking to switch insurance providers."
We responded:
"Thank you, Emmanuell, for sharing your experience! I'm happy to hear that you found our team knowledgeable and professional. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Mr B

July 6, 2025

5  out of  5
rating by Mr B
"Chris and his team have always been great at answering any questions I've had concerning cars, home, kids and my business when it comes to insurance needs. They have also been patient when I forget and am late with my payment 😜. Sorry about that!!"
We responded:
"Thank you, Mr. B, for your 5-star rating! I'm happy to know you had a positive experience with our office. If you ever have questions or need assistance, feel free to reach out. We’re here to help!"
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Rhianna

May 20, 2025

5  out of  5
rating by Rhianna
"100,000,000+ stars rating if I could, seriously. I highly recommend going to this location/contacting for anything insurance-wise with State Farm, especially Erin Eckert. Erin has truly checked off everything of my expectations, what I wanted with our Auto and Renters Insurance, education, and even beyond, which I don't say a lot/lightly. I am one that actually reads the fine prints/contracts, and will have a lot of questions and needing validation/confirmation, and Erin answers all with both first-hand knowledge AND confidence. You don't get that a lot these days sadly, but you will with her. We are saving huge amounts of money switching from Geico, and I was hesitant at first going with State Farm since we were with Geico for over 6 years, but Erin really is so knowledgable, transparent, kind, understanding, personable and communicative. Example: if you text/call with any questions, she answers SAME DAY, during business hours of course, asap; now THAT is someone that really cares and is doing their job right. To sum it up, Erin is someone I want to work with, and as my go-to insurance agent, from here on out for hopefully many years to come. She deserves a raise, and employee-of-month/year for the next 5+ years, haha. Thank you Erin for giving my husband and I both the confidence and assurance with our policies."
We responded:
"Thank you so much for taking the time to share such a thoughtful and detailed review! We’re beyond thrilled to hear about your experience—and we couldn’t agree more with your praise of Erin. Erin has been an incredible asset to our team for many years, consistently going above and beyond to provide the highest level of service to every customer she works with. Her dedication, expertise, and genuine care shine through in everything she does. We're so glad she was able to give you and your husband the peace of mind and support you were looking for in your insurance journey. Your words truly affirm the impact she makes every day—not only as a trusted team member but also as someone who genuinely cares about the people she serves. Thank you again for trusting us with your insurance needs. We’re lucky to have the team we do, and even luckier to have customers like you!"
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Marko Farahat

March 28, 2025

5  out of  5
rating by Marko Farahat
"Very helpful in my car insurance."
We responded:
"Thank you, Marko, for your feedback! I'm happy to know that you found our assistance with your insurance helpful. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Nathaniel Bailey

February 8, 2025

3  out of  5
rating by Nathaniel Bailey
"Has been a useful business so far but they’re business she’s always been open Saturday mornings and now that seems to have changed. I chose this location due to their Saturday office hours and now may desire to find a different office that has weekend hours. Also the app directed me to make a claim for an accident that I’m not at fault for, and gave me 0 information on how to reverse or cancel a claim. (I was ignorant and didn’t know I wasn’t supposed to file a claim with my own insurance for an accident that isn’t my fault)"
We responded:
"Hi Nathaniel - thank you for your feedback. We stopped offering Saturday office hours because the demand wasn’t there. Our office is still available by appointment on Saturday’s. Non-fault claims do not impact your rates or discounts. I’m sorry you felt the app misdirected you. Please feel free to call, email, or text any questions and we are here to help."
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Stephen Henderson

January 22, 2025

5  out of  5
rating by Stephen Henderson
"Excellent and efficient service. Great customer service from Erin. Thank you Erin."
We responded:
"Thank you, Stephen, for your wonderful feedback! I'm glad to know you received excellent and efficient service. Erin is indeed a valuable part of our team, and we're grateful for her dedication to providing great customer service. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
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Rebecca Shearer

January 16, 2025

5  out of  5
rating by Rebecca Shearer
"I've had lots of different insurance companies and state farm with Chris Loeffert agency is one of the best"
We responded:
"Thank you, Rebecca! It's always a joy speaking with you!"
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Stacy Nazay

November 19, 2024

5  out of  5
rating by Stacy Nazay
"I have been so impressed with Erin S. ... so much so, that I have switched all my policies from Progressive to State Farm, including my commercial policies. She is extremely punctual, friendly, and knowledgeable. I looked forward to working with her forever..."
We responded:
"Stacy, thank you for your wonderful review! I'm glad to hear that Erin has made such a positive impact on your experience with our agency. Her punctuality, friendliness, and knowledge are truly commendable, and it's fantastic that you've entrusted us with all your policies, including your commercial ones. We're grateful to have Erin on our team and look forward to continuing to provide you with excellent service. If you ever need anything, don't hesitate to reach out! - Chris Loeffert - State Farm Insurance Agent, Mechanicsburg, PA"
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Jennifer DeHart

July 23, 2024

5  out of  5
rating by Jennifer DeHart
"If you're looking for an insurance agent that is attentive, makes time for all of your questions and has a staff that exemplify professionalism and are very skilled in what they do you should definitely give them a call for your insurance needs!!"
We responded:
"Hey Jennifer, thanks a bunch for your awesome review! We're so happy you found our team attentive and professional. If you ever have more questions or need anything else, don't hesitate to reach out! - Chris Loeffert - State Farm Insurance Agent, Mechanicsburg, PA"
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Don Lamb

July 22, 2024

5  out of  5
rating by Don Lamb
"I had an out-of-state comprehensive claim for my vehicle and it was difficult to deal with because I had to have repairs made immediately to finish my vacation. Chris was able to work with the State Farm adjustor and we came through the claim process with a happy ending. Chris and his team may represent a "Big Insurance" company like State Farm but they operate with a small town customer service approach that is exemplary. I highly recommend Chris Loeffert and State Farm Insurance."
We responded:
"Hi Don! Thank you for your kind review! I'm glad we've been able to help you navigate the confusing auto insurance and home insurance world! If you ever need anything, don't hesitate to let us know!"
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Jesus Marmolejos

June 7, 2024

5  out of  5
rating by Jesus Marmolejos
"Great service and Knowledgeable agents. Erin was great. Highly recommend this office"
We responded:
"Guy, your review means a lot to us! I'm pleased to hear that Erin provided great service and valuable knowledge. We're grateful for your recommendation and look forward to assisting you further with your insurance needs. Thank you for choosing our office! - Chris Loeffert - State Farm Insurance Agent, Mechanicsburg, PA"
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Rebecca Pautz

April 25, 2024

5  out of  5
rating by Rebecca Pautz
"Erin is awesome! Great customer service!"
We responded:
"Wow! We love seeing positive shout-outs! Thank you for your kind words about Erin! We really do rely on her, as she is always ensuring our clients leave feeling informed & happy! Thank you for sharing your feedback, and please stop by if you need anything! We are always here for you! - Chris Loeffert - State Farm Insurance Agent | Mechanicsburg, PA"
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Suzanne Huffman

April 1, 2024

5  out of  5
rating by Suzanne Huffman
"I have had State Farm insurance through Chris Loeffert's office now for over a year. I have received fast and excellent customer service from Erin while trying to find ways to save and through adding a second car and person to my policy. I highly recommend them!"
We responded:
"Thank you, Suzanne, for your glowing review! We are delighted to hear that Erin provided you with fast and excellent customer service while helping you save and adding a second car and person to your policy. We appreciate your recommendation and look forward to assisting you with any future insurance needs. - Chris Loeffert - State Farm Insurance Agent, Mechanicsburg, PA"
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Emily Hogan

January 31, 2024

5  out of  5
rating by Emily Hogan
"Erin was extremely helpful in walking me through getting insurance. She explained every single thing and made sure I understood. She is very friendly and knowledgeable about her job. 10/10!! :)"
We responded:
"Emily, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Erin cares a lot about our customers."